Now that we have begun a complete rebuild of the UpStage platform as part of the Mobilise/Demobilise project, the FAQs will be completely rewritten.

If you have a specific question, please see if it is here; if it isn’t, please email info@upstage.org.nz.

  • How do I watch an UpStage performance?
    Simply click on a link to a live stage and your browser will take you there. No log-in is required and no additional software needs to be installed.

  • How do I find out when a performance is happening?
    The best way is to join the UpStage email list. You can also look on this site and on social media including the UpStage Facebook page. Others using UpStage may advertise their performances on their own web sites, email lists and other places.

  • Do I need to install any special software?
    No. The new UpStage platform, to be released in September 2021, functions in a standard browser on a computers and mobile devices.

  • If I don’t need to install UpStage, why do you have it on the site as a download?
    You don’t need to install UpStage to watch someone else’s performance, or to create performances if you are given an account on our UpStage server. If you are planning to use UpStage a lot for your artistic projects or in a teaching programme, you may want to install UpStage on your own server. This way you have control over who can have an account and create performances on your own UpStage instance.

  • I’m trying to install the server software but I’m having problems – where can I get help?
    We are currently developing a completely new version of UpStage that will be released in September 2021.
    UpStage is an open source application that is developed and maintained primarily by volunteers. If you are installing your own UpStage server, please join the UpStage developers’ email list, where you can ask questions about installation and anything else to do with development and maintenance – and you are welcome to contribute your ideas, experiences and code too.

  • What if I want to create performances in UpStage but I don’t have my own server?
    You are welcome to get involved in the UpStage community and use the platform. Come along to a walk-through (see below) or email info@upstage.org.nz and we’ll talk about it.

  • How can I learn how to use UpStage?
    When the new platform is released (planned for September 2021) we will restart the regular open walk-throughs – hands-on online sessions – to show interested people how to use UpStage to create online performances. Join the email list for notification of when these sessions are and how to participate.
    We also give workshops to groups, schools, students and at festivals and conferences. Please email info@upstage.org.nz if you are interested in having a workshop.

  • How can I create and upload my own graphics?
    Graphics for UpStage (avatars, props and backdrops) are created using graphics applications and uploaded to UpStage. You need a player account to be able to do this. We will be creating a new user manual for the new platform that will include information about how to do this.

  • What is open source and why is UpStage open source?
    Open source means that the source code of the application is open – freely available for anyone to look at and write additional code for. Being open source means that if other people who are also using the software have ideas about how it could be improved, then they can write that code and it can be incorporated into the whole application. It means everyone can contribute to making it a better application. We believe that this sort of collaboration is the best way to make software, as it means we all get to benefit from everyone’s input.

  • What is Creative Commons and why is UpStage content licensed that way?
    Creative Commons is a way of licensing work that is not as rigid as the “all rights reserved” notion of copyright, allowing for collaboration and sharing of creativity.
    We have an Attribution-Noncommercial-Share Alike license which means that you can use UpStage for non-commercial projects and uses, but you must always attribute it (acknowledge UpStage) and if you change or alter it in anyway you must make those changes available it under the same license. UpStage is licensed this way to make it easy for artists and educators to use it as a creative tool, and to encourage anyone who wants to improve on the software to do so in a way that allows us all to benefit from those improvements.

  • I’m researching UpStage; where can I find more information?
    We are compiling links to articles, book chapters, theses and other writing about UpStage here; you can also email us if you have specific questions.